INFORMATION FOR FAMILIES AND FRIENDS VISITING HAVILAH
Visitor rules during COVID-19 pandemic. Update 16th January 2021. CONTACT Havilah at 5461 7300 for further information or email email@example.com
CURRENT VISITOR RULES There are now no limits on the number, reason or duration of visits. VISITING HOURS AT HAVILAH REMAIN BETWEEN THE HOURS OF 10 A.M. AND 4 P.M. EACH DAY. As our staff need to be in place to check you out from your visit please ensure that your visit is completed by 4 pm. Special arrangements can be made for palliative care and on other compassionate grounds. Density limits apply in common areas used by staff, visitors and residents. Density limits do not apply in resident bedrooms or in communal areas that are used by residents only.
In dual staff/visitor/resident areas, the number of people that can enter must comply with density limits. This means, one person per 2 square metres. Unless by prior arrangement, visitors can only visit within the resident’s own room and we ask that visitors restrict their visits to two people at the one time. When added to the resident and staff this can be quite a number of people in the room at any one time. Visitors wishing to have a greater number of people visit, please telephone pre the visit so that special arrangements can be made for this to happen.
Visitors must visit only the one resident at the one time. Therefore visitors must not go directly from one resident room to another. Where a visitor is necessarily the same person who visits another resident separate sign in must be completed for each visit to a separate room.
Use of a communal space can only occur in accordance with our COVID safe plan. This might include recording where groups gathered/sat in the space; regular cleaning between groups; hand sanitiser at the entrance to the space; and separate entrance and exit. Under current restrictions it is possible to organize a small family gathering for special events such as birthdays. Please talk to reception if you are interested in doing this. Keep in mind that conditions are constantly changing but we will certainly do the best we can to accommodate requests.
All visitors are required to
wear face masks* unless they have a specified exemption. *People 12 and over should wear a face mask unless an exception applies
have a current influenza vaccination unless they have a specific exemption
visit within the resident room or within the area that has been set aside for the visit. Eg where arrangements have been agreed to visit including a meal
Undertake screening prior to entry (this includes for visits within Havilah grounds).
You cannot enter the facility if:
In the last 14 days you visited or have been in close contact with anyone from a Red Zone; or In the last 14 days you visited or have been in close contact with anyone from areas of Victoria listed as areas of concern on the DHHS website.
Before visiting should check the DHHS website for updates on areas of concern which happen throughout each day; or if you
Have visited or been in close contact with anyone from an Orange Zone and have not fulfilled the public health requirements if any for example in relation to a COVID negative test
have returned from overseas or travelled on a cruise ship within the last 14 days
have been diagnosed with COVID-19 or have been in contact with a confirmed COVID-19 case within the last 14 days
have been in contact, within the last 21 days, with someone who is currently awaiting test results regarding COVID-19
have fever or symptoms of respir-atory illness (sore throat, cough, shortness of breath, however mild).
Excursions There are no changes in relation to group excursions and outings which can still occur provided they comply with current restrictions applicable to all Victorians.
We are not just being nosey when we ask you questions pre and post any outings. This is so that we have the information for the records we are required to keep and is the reason we ask that outings be booked 24 hours in advance if possible. This means we can have the paperwork done by the time you are ready to leave for your outing and you will then not have to wait while this happens. Outings can be organized in person at reception or by email (mail @havilah.org.au) or by phoning 5461 7387. If possible please arrange your outings between 10.00am and 4.00pm. so that our reception staff are available to check you in and out.